Thursday, November 19, 2009

Nov 18 Susan on the Premecy Principle

People tend to remember the first and last thing that you say. If you are first and foremost interested, genuinely, in who they are, what they do, what their dreams and goals are, they will remember you. When you leave them, leave on an upbeat note.

http://www.audioacrobat.com/play/WjgQgsYL

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